Terms & Conditions

Terms of Us

Plango Travel Terms and Conditions:
Your contract will be with Plango Travel  Travel Egypt
It is an Egyptian tourism company Class A licensed under (No. 975)

To secure your payment

To secure your payment, you must initially notify the Company of your request, then the Company representative will discuss and finalize the final arrangement with you and send you the details in the final confirmation. You must confirm these details and make the correct deposit/payment, as set out in your details; To the company account by wire transfer or credit card (Visa™ or MasterCard™ accepted).

Modifications by the client

Any modification to the original reservation is subject to availability. If full payment is received and/or a receipt is issued, no administration fee will apply. Except for the issuance of airline tickets, there will be administrative fees.

cancellation

In the event that your flight is cancelled, the following fee schedule will apply:

Case 1: For day tours or sightseeing in Egypt

  • 48 hours before your flight, the cancellation policy will be free of charge.
  • From 12 hours to 24 hours before your flight, the cancellation will be 50% of the entire tour price.
  • Less than 12 hours before your flight, the cancellation will be 100% of the full price.

Case 2: for touring packages

In the event that your flight is cancelled, the following fee schedule will apply:

First, the company will deduct $35 in administration fees and taxes

Second: The following cancellation fees must be taken into account:

  • Between 35 and 21 days prior to your arrival date, you will be charged 25% of the full tour price.
  • Between 20 and 15 days prior to your arrival date, you will be charged 50% of the full tour price.
  • Between 14 and 7 days prior to your arrival date 75% of the full tour price will be charged.
  • Between 1 and 7 days prior to your arrival date you will be charged 100% of the full tour price.

Refunds:
Refunds are usually made to the same card account and using the same method of original payment. No refunds are possible for no-shows

Credit card payment requirements

A copy of your passport
To confirm payment by Visa or Master Card, enter the OTP sender code from your bank.

Residence

Unless otherwise stated, rates are based on two people sharing a (twin) room. Rooms for single occupants are available with an additional surcharge. Hotels and lodges are named as an indication of quality and rooms can be booked in a similar quality facility. Posted prices include tariffs and other costs at the time of printing and are subject to change without notice.

Flights

First: domestic flights
The programs quote the average flight price in approximate times. Requests for specific flight times or changes to previously booked reservations may result in changes to the total price of the package

Second: International flights
Plango Travel Tour Egypt can help you with international flights if needed

Children's policy

First policy: packages + Nile cruises + hotels

  • 0 ---- 1.99 0 Free
  • 6------ 11.99 50% of the total trip cost
  • 12+ are considered adults

If your flight package includes flights, an additional cost for your child may apply.

The second policy: tours and shore excursions

  • 0 ---- 1.99 0 Free
  • 6------ 11.99 50% of the total trip cost
  • 12+ are considered adults

If your tours include domestic flights, an additional cost for your child may apply

Acceptance of the agreement

The contract formed by the Company's acceptance of the Customer's reservation subject to these Booking Conditions constitutes the entire agreement between the Customer and the Company, therefore the payment of a deposit or final payment by bank transfer or credit card indicates that the Tour Participants have read and accepted all terms and conditions and agree to be bound by them.

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